Terms of Service

1 Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the website and for any activities or actions under your password.

2 Products and Services

BAYA is a multi-vendor marketplace that connects independent student sellers with student buyers. BAYA is a technology platform only — it is not a retailer. BAYA does not manufacture, own, stock, warehouse, or ship any of the products listed on the platform.

Every listing is created, priced, and controlled by an independent seller. Each seller is solely responsible for the accuracy of their listing (including descriptions, images, and pricing), and for the quality and authenticity of the products they offer.

Buying and selling on BAYA is a transaction between the buyer and the independent seller. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice, and we do not warrant that the quality of any products or services purchased or obtained by you will meet your expectations.

3 Pricing and Payment

All prices are listed in Nigerian Naira (NGN). We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through BAYA.

5 Returns and Refunds

Because each listing is sold by an independent seller, returns and refunds are primarily governed by each seller's own policy, which should be disclosed at the time of purchase. BAYA does not operate a single company-wide return policy for all listings.

For transactions that use BAYA's escrow and payment protection, funds are held securely until the buyer confirms receipt of the item. If a dispute arises — for example, the item is not delivered as described or does not match the listing — the dispute is handled according to the escrow terms between the buyer, the seller, and BAYA as the platform.

Buyers and sellers are encouraged to agree on and confirm return arrangements directly, and to resolve any concerns through the escrow dispute process rather than outside it.

6 User Conduct

You agree not to use the website:

• For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
• To impersonate or attempt to impersonate BAYA, a BAYA employee, another user, or any other person or entity.
• To scrape, crawl, harvest, bulk-copy, mirror, or otherwise automatically extract listings, seller details, reviews, images, prices, or any other content from the website, whether by using robots, spiders, scrapers, browser automation, AI agents or crawlers, or by copying content manually for a commercial purpose.

Listing content, seller information, and product images belong to the sellers who posted them and to BAYA. Any automated or commercial copying of this site, its content, or its data is prohibited without our prior written permission. We may block access, suspend accounts, and pursue any other remedy available to us where this section is breached.

7 Governing Law

These Terms shall be governed and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

9 Marketplace Role & Seller Independence

BAYA is a technology platform and online marketplace only. We provide the venue that connects independent student sellers with student buyers. BAYA does not act as a retailer, wholesaler, or distributor of any products listed on the platform.

Sellers on BAYA are independent third parties, not employees, contractors, or agents of BAYA. BAYA does not control or direct how sellers source, price, or deliver their products.

The contract of sale is entered into directly between the buyer and the seller. BAYA is not a party to that contract of sale and is not the buyer or seller of any product. BAYA's role is limited to providing the marketplace, and, where used, the escrow and payment protection service between the parties.

Access to BAYA is restricted to verified students, per BAYA's identity and student verification process. Buyers and sellers must maintain valid verification to use the platform.