Privacy Policy
Effective Date: March 1, 2026
At BAYA, accessible from shopwithbaya.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded and how we use it.
1. Information We Collect
We collect information you provide directly to us when you create an account, place an order, or contact us. This may include:
- Name and Contact Info: Full name, email address, phone number, and physical delivery address.
- Account Credentials: Your password (encrypted) and username.
- Payment Information: We do not store full credit card details. All payments are processed through secure third-party payment gateways.
2. How We Use Your Information
We use the information we collect to process transactions and send you related information, including:
- Process your orders and manage delivery.
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and customer service requests.
- Monitor and analyze trends, usage, and activities in connection with our services.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. We may share your information only in the following cases:
- Logistics Partners: We share your name, phone number, and delivery address with third-party logistics companies (dispatch riders) solely for the purpose of delivering your ordered products.
- Payment Processors: We share payment data with payment processors to process your transaction.
- Legal Requirements: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the physical safety of any person.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Privacy Rights
If you are a resident of Nigeria, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our WhatsApp support line.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us: